1. Information We Collect

We collect several types of information from and about users of our services, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually, such as:

• Contact information (e.g., name, email address, phone number)
• Account credentials (e.g., username, password)
• Wallet addresses and transaction history
• KYC/AML information where required by law
• Communication records when you contact our support team

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, time spent on pages, links clicked)
• Cookies and similar tracking technologies
• Aggregated or anonymized data for analytics purposes

2. How We Collect Information

We collect information through various methods, including:

2.1 Direct Collection

Information you provide to us directly when you:

• Register for an account
• Complete forms on our website
• Subscribe to newsletters
• Participate in surveys or promotions
• Contact our support team
• Use our applications or services

2.2 Automated Collection

Information collected automatically through:

• Cookies and similar tracking technologies
• Server logs and analytics tools
• Blockchain data (which is publicly available by nature)

2.3 Third-Party Sources

We may receive information about you from third parties, including:

• Business partners and service providers
• Identity verification services
• Public databases and blockchain explorers

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify your identity and prevent fraud
• Communicate with you about our services, updates, and promotions
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Enhance the security of our services
• Comply with legal obligations and enforce our terms
• Personalize your experience with our services

We process your personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests, provided they do not override your fundamental rights and freedoms

4. Information Sharing and Disclosure

We may share your information with the following parties:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Customer support services
• Identity verification services

These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.5 Blockchain Data

Please note that blockchain transactions are public by design. While we do not publish your personal information on the blockchain, your wallet address and transaction details are publicly visible on the blockchain.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure network architecture
• Continuous monitoring for potential vulnerabilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

6.1 Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

6.4 Restriction and Objection

You have the right to request that we restrict the processing of your personal information and to object to the processing of your personal information in certain circumstances.

6.5 Withdrawal of Consent

Where we process your personal information based on your consent, you have the right to withdraw your consent at any time.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@aeon.network. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. These technologies help us provide you with a better experience when you browse our website and allow us to improve our services.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website usage
• Functionality Cookies: Used to recognize you when you return to our website
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow

7.2 Cookie Management

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

8. International Data Transfers

We operate globally and may transfer your personal information to countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your personal information internationally, we implement appropriate safeguards in accordance with applicable law to ensure your information is adequately protected.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@aeon.network
Address: AEON Privacy Office, 123 Blockchain Avenue, Suite 456, San Francisco, CA 94105, USA

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.